The Problem

Workflow Chaos: Measure Quote Install in Texts

Every handoff between measure, quote, approval, fab and install creates a chance to drop the ball. And someone always does.

Stone Project kanban board with Lead, Design, Quoted and Approved columns showing job cards

When the workflow lives in heads, jobs fall through the cracks.

The classic stone-shop chain: salesperson texts the templator, templator photographs the kitchen and texts the office, the office calls the fab manager, the fab manager scribbles on a clipboard, the install crew gets a printout the night before. Every link is fragile, and one missed text means a wasted truck roll or a re-fab.

Symptoms you've seen

If only one person knows the full status of a job, that person is your bottleneck — and your single point of failure.

A kanban every team member can see, in real time

Stone Project gives the whole shop a single kanban from Lead to Done. Every project moves left to right, with auto-actions firing at each stage: notify fab when approved, email the client on install scheduled, request a review on completed. Nothing happens in someone's text history anymore.

What changes

What changes when you use it

Missed handoffs
Near zero — every transition is logged
'Where's that job at?'
Answered with one screen
Owner involvement
Down sharply — the system manages flow

Frequently asked questions

Can I customize the stages?

Yes. Add, rename, reorder or remove kanban stages to match your shop's actual flow.

Will my team actually use it?

Most adopt it within a week because it removes friction — no more searching texts for an address or status.

Do installers need a tablet?

Phones work fine. The mobile UI is built for the field with offline support.

Related

See it on a real shop

Start a free trial today or book a 20-minute live demo. No credit card required.